Please see an associate at the Ticketing and Information Desk on the Mezzanine level with access questions or requests for special resources. For questions prior to your visit, please call the Visitor Services Manager at 202.737.7862 or email for more information.

Service animals are welcome in the Museum.

Visitors Who Use Wheelchairs or Mobility Devices

The Museum is accessible by ramp and elevator through the East Pavilion.

Limited metered parking is available on streets around the Museum. Everyone must pay to park in these spaces, but Red Top meters are reserved for drivers with a disabled parking placard. For more information about the Red Top Meter Program, check the District Department of Transportation website.

ADA parking spaces are available, for a charge, at nearby parking garages.

Visitors can access the Museum’s Pavilion, Mezzanine, and Exhibit levels by elevator and escalator. All restrooms and water fountains are wheelchair accessible. All theaters have space for wheelchairs and family/companion seating.

There is limited seating throughout the exhibit floor in addition to our four theaters.

Visitors Who Are Deaf or Hearing Impaired

American Sign Language (ASL) interpretation of programs and tours is available upon request. Please give two weeks’ notice before the visit. Please call the Visitor Services Manager at 202.737.7862 or email

Assisted listening devices are available for the Main Theater upon request from the Ticketing and Information Desk on the Mezzanine level.

All videos shown in the exhibition area are captioned in English.

Visitors Who Are Blind or Have Impaired Vision

Many places throughout the Museum feature tactile objects and audio components as part of the exhibits.

Exhibition text is available in large print English at the Ticketing and Information Desk.

Visitors can also access a Tactile Map for the exhibit level at the Ticketing and Information Desk.

Visitors With Developmental or Sensory Disabilities

The Museum is an open space that can be busy and loud during normal business hours. If a member of your party is sensitive to noise, consider bringing noise-canceling headphones. Also, consider attending one of the Museum’s monthly Quiet Morning programs which give only 200 visitors early morning access to the Museum.

Visitors can review our Sensory Map before their visit or request a copy at the Ticketing and Information Desk. The Sensory Map details quiet areas, visual and auditory stimulation, and tactile opportunities.